Roller Tips

Daisy rollers are the best thing since pool covers! In fact, in most cases a pool cover can be put on or off in less than 30 seconds. But if it’s not installed or used correctly, it can be difficult. Are you doing it right?

Rollers are designed to make pool owners’ lives easier in deploying and rolling in a pool cover. Except if you are doing it wrong!

Believe it or not we get calls, even complaints that the rollers are hard to use. There are a few points we want to share and some tips for you to pass on at installation to help our customers get it right.

Here are some tips you need to know:

  1. Always roll the pool cover OVER the roller tube…not under. Why we are asked? Well when you roll the pool cover UNDER the tube it makes it very hard to pull the pool cover on and off the pool. UNDER means you are ‘lifting’ the hand wheels to roll up the cover. It is a lot harder to ‘pull’ the hand wheels back to you when you are standing behind the roller to roll in the pool cover. Then there is the geometry, yes there’s geometry with pool covers! When you roll in the pool cover OVER the tube, it increases the recovery angle from where the pool cover exits the water to the top of the roller. Adversely if you roll in the cover under the roller, the angle is reduced dramatically meaning you need to increase the force to recover. When you try deploying the pool cover when rolled UNDER…it takes a lot more effort to pull the cover back onto the pool when it has been rolled UNDER compared to the ease of deploying when rolled correctly OVER the tube. This is because when the cover is rolled UNDER you are pulling the roller more towards you than unrolling the pool cover. So always roll the cover OVER the roller tube to make using your roller easier. In short, OVER IS BEST!
  1. Don’t cut the pool cover too big. The higher it is up the wall of the pool the harder it is for the cover to exit the pool area and if you have headers that extend out over the pool this just increases the force needed to remove a larger pool cover sheet out of a smaller opening.
  2. Create a line of sight. For kidney shape or step areas away from the roller…always fold in the section poking out from the roller to create a ‘line of sight’ back to the roller. This makes rolling up the pool cover a lot easier and avoids the pool cover being caught on headers or parts of the pool – see below.
    roller-tips-diagram
  3. Place the roller at the water edge. The closer to the water, the easier it is to use. If the roller is set up too far away from the pool it makes it harder to use because you are pulling the pool cover against the edge of the pool towards the roller. Rollers are easy to move.
  4. Keep the cords as long as possible. The roller cords should be left at full length to allow the cord to wrap around the roller tube, don’t adjust the cords as short as possible. When the cords are wrapped around the tube they align themselves to the pool cover making it easier to pick the cover up off the pool. The other reason is to take the weight off the feather plugs. By wrapping the cord around the roller tube when recovering it will stop any undue breakage or pulling out of the feather plug during operation.
  5. Don’t get fancy. To put the cover back on the pool, for most pools you really don’t need any other tools like a haul cord or any weird or wonderful techniques. Simply take hold of the pool cover with your hand.

Tip #1: Fold over the corner opposite to where you re pulling the cover to cause a bow effect. This is up to you as in most instances the other side will fold under the cover to cause a bow effect anyway!
roller-tips-2

  1. Always use the supplied over cover to avoid damaging the pool cover!

Tip #2: Install the pool cover bubble side down so the flat surface is to the top.

If you need any assistance with your pool, check in with one of our Daisy Experts for advice.

 

 

Daisy Launches the Wider A100 Roller

Width Expansion to the A75 Roller

We have had many requests to make a larger A75 for the larger pool width, so we did!

Since its introduction, the A75 roller has grown to be one of the more popular 5 Star rollers in the Daisy range. As with most things Daisy does, it was made so well that it could perform for most pools. With a 75mm anodised aluminium tube the A75 could quite easily take most pool covers up to a 4.3m wide pool.

For the larger pools over 4.3m wide (up to 5.5 meter), the A100 comes with a 100mm anodised aluminium tube (as with all 5 Star rollers) and the tube itself is a one piece pre-manufactured roller tube making the installation even easier and quicker!

As with all Daisy rollers, the A100 comes with a protective over cover and pool cover attachment kit. See page 5 of the current Daisy Year Book for more.

Stay informed!  CATCH UP with your Daisy Area Manager to keep in touch with our initiatives and for further training.

LIKE US on Facebook and FOLLOW US on LinkedIn to keep abreast with all the latest news, tips and updates.

Register Your Warranty’ on the Daisy Website!

Can’t find your warranty forms years later?

At Daisy, we stand by our quality product and we mean it! We rarely get a warranty claim but just in case anything does go wrong we’re here to help you.

All Daisy products come with a pro-rata warranty of up to 10 years and are dispatched with love from our warehouse with a warranty form, along with care and maintenance instructions.

Why register your warranty? By registering your warranty and uploading your proof of purchase, we’ll be able to locate your purchase information in a heartbeat and provide you the support you need, pronto!

Don’t risk losing your warranty documents! Because we have such long warranty periods, it may be years later that you may need it or even worse, the shop dockets have faded! Seen those!

By the way, hopefully with our high quality standards, you’ll never have to call us.

‘Register Your Warranty’ now!

We hope you love your Daisy as much as we do!

 

What Do I Do With My Pool Over Winter?

The age old question of what to do with my pool when it’s not being used. 

Well you have two main options

  1. Forget about it and let it turn into a frog pond until it warms up again or
  2. Keep it clean!

The most economical way to maintain your pool is by continuing to look after it. It will save you a lot of time, money and effort in the long run. Anything else is a false economy!

When summer returns, you’ll have to spend even more time and money to bring back the science experiment that was created in your pool by ignoring it over winter!

Some easy suggestions to help you through the winter months –

Firstly, keep safe.

  • Always add chemicals to water in a bucket and never add water to chemicals
  • Never mix different chemicals together
  • Always read chemical labels and follow their advice.

Cleaning your pool

  • Remove all floating debris by scooping and vacuuming
  • Clean your filtration equipment
  • Empty baskets, skimmer & pump lint pot
  • Clean your filter
    • Backwash the sand filter; or
    • Hose out the cartridge filter; or
    • Take apart the D/E filter and clean; and
    • Clean chlorinator cell if required.

Re-balancing chemicals. Adjust the alkalinity level to between 80-120ppm.

  • To increase the alkalinity, add sodium bicarbonate to the pool (never more than two kilos per day)
  • The re-balancing of alkalinity (to lower levels) will be addressed when re-balancing the pH levels.

Adjust pH to between 7.2-7.6

  • To reduce the pH Level, add pool acid (no more than 500mls at a time)
  • To increase the pH Level, add soda ash.

Super chlorinate your pool

  • Remove your pool cover and only replace after the chlorine has returned to normal range
  • Shock dose your pool with 500gms of granular chlorine for a 50,000 litre pool (or 10 litres of liquid chlorine).

Add algaecide

  • Add a long life algaecide, at the recommended dosage, to the specific volume of pool water.

Run your pool filtration equipment

  • Run for at least eight hours to thoroughly mix chemicals during the process of re-balancing
  • Adjust the filter timer to operate between 3-4 hours per day to maintain over the winter.

Use a pool cover!

  • If installing a pool cover over winter, wait until the chlorine level has reduced to between 2-3ppm.
  • Reduce the Chlorine Production Output (CPO on your chlorinator). The pool cover will maintain 90% of the chlorine (produced by your chlorinator) in the pool, as opposed to loosing 70% of chlorine in an uncovered pool. A pool cover is really worth it!
  • Check the chlorine level after one week. If the result is between 2- 3ppm, you will only need to check levels every two weeks thereafter.  If the level is higher, you will need to reduce the chlorine production (via CPO) and re-check levels one week later.
  • Check and adjust the pH level every two weeks.
  • The water level must sit half way up the skimmer box. Don’t forget that you will need to drain water out of your pool after rain.
  • Don’t ever completely drain your pool as hydrostatic pressure can cause serious damage – even to the extent of having pools ‘pop’ out of the ground!

Keep an eye on the pool every few weeks, remove any floating debris and even vacuum! With just a bit of time and a watchful eye over the winter months, you will save you a lot when the summer comes along! And it will be ready for you!

If you need any assistance with your pool, check in with one of our Daisy Experts for advice.

Product Update – Pricing Changes

New products. New warranties. New pricing.

At Daisy, we work hard to keep any price movement to a minimum without compromising quality.

With new products come new warranties and new pricing – up, down and unchanged! Daisy will always aim to deliver value for money. Our new and improved products will have new prices but the add-on and value will be there for your customers. Whether it’s better materials, or logistics, our focus is delivering the best product in the most cost efficient way.

With the release of our new Yearbook and loads of new products and ranges, you’ll notice that much of the Daisy range will be available for the same cost or even at a price reduction!

Products with no price increase:

  • The 400 solar pool cover range
  • 5 Star rollers
  • Daisy Showcase range including Daisy Power, Berlin and Venice
  • All available parts.

Products with a price change:

  • 525 Range – with the main cost of the product in the actual material, we’ve worked hard not to pass on the full 5% increase in materials by moving the range from a 500um to a 525um range. We are limiting the price increase by less than 4%.  Titanium costs a lot more to produce, however with the exceptional uptake of this release, we have been able to keep the price difference to a minimum of only 2.285% for a much more advanced and attractive product
  • 250 Range – offering 25% more in thickness, there is a marginal 3.67% price increase
  • 5 Star – the 4.9m and 5.2m roller sizes have been moved into the large roller price bracket
  • ThermoTech Foam – with the increase raw materials pricing, we’ve had to pass on a part of it resulting in a 1.5% price increase
  • WinterKleen – with product improvements with the attachment cord and fitting style, as well as an increase in the costs of raw materials, we’ve had to increase the price by 5%
  • Buddy 50 and UTCAG 50 rollers – the new DIY pre drilling of rollers will see 2% increase
  • UTC75 – price reduced by 7.2%.

Freight

Daisy has one of the best track records in the industry in getting your orders to you quickly and on time!

Shipping large cubic items around Australia, we have always subsidised the cost of freight. And we like to keep it this way for you and your customers! However for non-metro areas, unfortunately we will have to pass on the increase in the cost of freight by 5% – this is a direct cost from the freight companies.

There will also be a long length surcharge of $75.00 + GST on fixed length rollers over 6.5m, regardless of location and other delivery charges. Fortunately, this will affect very few customers. We’ve kept the increase at a minimum and it’s a simple cost recovery for expenses incurred by Daisy when sending tubes outside the standard range.

If you need further information or have any queries, please don’t hesitate to contact your Daisy Area Manager.

How to find us

Local Area Managers

Admin Centre

 

New Products for 2016/17

Love new things to sell! We have a new cover for above ground pools, DIY rollers and more!

We’re here to help you sell more and what’s better than some new add-ons and products. From a new above ground pool cover option, to a new easy to install DIY rollers range, we have loads of new products that keep the conversation going with your customers. 

A new cover for above ground pools – that’s a quality leaf cover option!

Previously offering the PoolKap as the only option for the above ground pool market, Daisy is excited to introduce the WinterKap, a quality new option made from the same material as the very popular WinterKleen cover.

Similar to a shower cap, this cover is used for free standing, above ground pools as a cap to go over the top. The WinterKap is approximately 400mm larger than the PoolKap and is secured by a shock cord that is thread through eyelets around the edge of the cover. There are also floats available to help keep the centre of the cover out of the water if needed. See page 17 of the Daisy Yearbook for pricing.

WinterKleen – Black has joined Blue and Green as a standard product

Black is cool! Now you have a choice of three colours to sell in this range and it looks great!

conquer-high-leaf

A new DIY roller range

The new easy to install 5 Star DIY roller range uses an innovative pool cover roller tube design to make it a truly simple pre-manufactured roller that can suit a variety of standard pool sizes.

With a maximum length of 2.5m, the DIY tube set is supplied pre drilled and marked for quick and easy installation. All stainless steel screw holes for joining the tube and end slug installation are marked red, whilst all feather plug holes are marked white.

All 5 Star roller models have the DIY option and come in small (SM) for the majority of pools that need a roller up to 4.6m in length, or large (LG) for pools of up to 6.4m in roller length.

The new 5 Star A100 roller, upgrade of the UTC75 and the reintroduction of the UTC100

The new A100 roller comes as an extension to the current A75 range for the larger pools.

With the introduction of the DIY rollers, the tube set for the UTC75 has been upgraded to the new DIY style and will suit pools up to 12.0m long by 4.3m wide.

The UTC100 has been reintroduced for a cost effective option for larger pools. It features a three piece 100mm roller tube for tube lengths of up to 6.4m long, suiting pools of up to 15m long by 6.1m wide.

The new Yearbook that comes into effect 1st August 2016 will have it all covered. Check it out here.

Daisy Releases New Year Book and New Range

Simplified pool cover range. Three grades to suit your clients. 

2015-16 has continued to be a progressive and successful year for Daisy and again, we would like to thank you for your support.

We are about to send you a suite of new Daisy printed collateral, including the new 2016/17 Yearbook and brochures that come into effect from 1st August 2016 .

Easier and more stylish! Daisy has upgraded and simplified the solar pool cover range to an entry level, mid-range and the new 525 top of the line choice.

The new Daisy pool cover range:

  1. The 525 range – top of the range, it replaces the Series 8 (500um).  5% thicker at 525 um, when purchased at an Expert (physical) store, it will be backed with an additional two year warranty, taking it to an industry leading 10 year pro rata warranty. This will only available when purchased from a Daisy Expert outlet; online purchases in this range will carry the standard 8 year pro rata warranty

The 525 range will be available in our popular colours, Blue (525B), and our stylish Titanium Blue (525TB), Titanium Green (525TG) and Titanium Cool (525TC).

  1. The 400 range – (400B) mid-range, this remains unchanged and well-priced with a five year pro rata warranty
  1. The 250 range – (250B) our entry level range, it still offers great Daisy quality. This has been upgraded from the Series 3 from 200um to 250um, offering a solid lifespan and all the benefits of a quality, budget style, entry level pool cover with a three year pro rata warranty.

Did you notice the new names now directly reflect the micron thickness – easy!

Yearbook 2016-17 ready for release!

The new Daisy Yearbook that comes into effect 1st August 2016 will have it all covered and be accessible via the Daisy Resource Centre.  We hope that it continues to be a helpful guide!

Need more info?  Catch up with your Daisy Area Manager to keep in touch with our initiatives or check out our Resource Centre on the Daisy website. It has all the new brochures and Yearbook digitally.

Just leave a quote…

Let your customers know you supply pool covers

In today’s digital world, the old saying ‘look after your customer or someone else will’ could not be more true!

Today’s consumer is more educated and has more information at their fingertips so as a service orientated industry we must constantly tell them what we do, along with what we can do for them.

A lesson learnt a few years ago was in the drought era, when a customer walks in-store – unless you 100% know that they have a pool cover – you would offer them one. Along with most savvy service people, when they turned up onsite, if there was not a pool cover there they would simply leave a quote for one.

The people that adopted this mentality would sell a whole lot more pool covers and rollers than those that waited for their customers to find out about covers and ask them.

Today we don’t have the same drought but the theory does not change, let you customers know regularly what products and services you have available… you don’t want them ‘finding’ a product you supply elsewhere as this is a fast way to lose a good customer, so keep informing them by word of mouth, emails, SMS or even simply by leaving a quote.

A great way some people achieve this is by having a product of the month, whether it be a Daisy pool cover, a pool cleaner, monthly onsite service or anything else make sure everyone who has any contact with the consumer all offer the product of the month, just a way to keep your customer informed what you do and to open conversations to help you sell more.

Want to have a further conversation about this?

Contact Derek at the Admin Centre [email protected]  or your local Area Managers:

Lee [email protected]
Brett [email protected]
John [email protected]

New job opportunity for Daisy Experts

Commercial swim schools and pools are waiting for you!

How many commercial pools in your area… be it swim schools, physios, hospitals, hotels or shire pools?

Some of these commercial contacts need help, advice, or are just waiting for someone to talk with them to make their life easier.

And even better, they want to deal with an Expert in their area so there are local opportunities just waiting to be explored by you.

Easy to quote, great new job opportunity

Daisy supplies a complete range of Commercial Pool Cover and Roller Systems for all commercial applications. You don’t need to be the full bottle on covers to be the Expert, Daisy will help you along the way so you can give Expert advice, help them save money (in so many ways – water loss, heat loss, building maintenance for indoor pools… and the list goes on) and close sales.

Daisy will be there to support you as much as possible by supplying and backing you with all the right information, words and quotes to equip you and make you shine!

Just contact your local Area Manager or call the Admin Centre on 1300 55 18 11

Or email [email protected]

Are you losing pool water over summer?

How to test if it’s a leak or evaporation

At this time of year with the heat of summer many pool owners think they have a leak in their pool as they seem to always have a hose hanging in the pool and constantly topping it up.

We’ve seen hoses with white chlorine bleached ends where they have been hanging in the pool. The owners complain that the hose has to stay there as they are tired of pulling it out every second day to top up the water level.

To see if you have a leak or if the water being lost is simply from evaporation; it’s easy!

Put a full bucket of water by your pool and measure the height of the water in your pool (and record it for accuracy). Wait a number of days to a week then measure how far the water level in the pool and the water level in the bucket has dropped. They should both drop the same amount in millimetres as water evaporates at the same rate regardless of surface area (it is only the volume that is different).

To put this into perspective, let’s work out how much water you are putting in your pool:

  1. Most hoses run at about 17 litres per minute. If you have a hose running flat out for 30 minutes you are using just over 500 litres. If you are topping up your pool 2 to 3 times per week then you are using between 1,000 to 1,500 litres per week. Or around 4,000 to 6,500 litres per month… and that is only at 30 minutes, how long do you run your hose for?
  2. If your pool is 9.2m by 4.5m, for every millimetre the water level goes down is 41.4 litres. So topping your pool up from around 1/3rd way up the skimmer box to about ½ way say 25mm means you are adding 1,035 litres of water to your pool.

Evaporation rates are higher over summer

To stop evaporation, cover your pool with a Daisy. This is effectively putting a lid on your pool to stop the water loss, not to mention saving chemicals and helping keep your pool a bit warmer and cleaner.
Daisy pool covers have been independently tested to retain 99.9% of water using the ASTM E96-2005 Water Vapour Transmission test.

For more information including the different types of evaporation for capital cities around Australia and how wind can more than double the daily evaporation rate, read our Evaporation Fact Sheet.