Tag: Pool Covers

Daisy ‘Get a Quote’ tool links you with your customer

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Are you missing out on sales? Learn how the process works!

The ‘Get a Quote’ ordering tool located on the Daisy website is a great marketing device for Daisy Experts wanting to maximise sales.

With around two thirds of people researching on the internet before making a purchase, this online tool allows us to take customers out of the market before they step into it. In the absence of an online presence for many Daisy Experts, our ‘Get a Quote’ tool is one way we are directly linking you – the expert – with the potential customer.

In essence, WE receive a commitment from the customer to buy a Daisy product and then they visit your store to purchase it. YOU handle the questions on the how and why and then (hopefully!) convert the sale. Remember that all margins from these online sales will be passed onto the local Daisy Expert selected online by the customer.

However potential sales leads may be being lost. We don’t want you missing out on sales by not fully understanding how the ‘Get a Quote’ process works; what the emails mean, how to follow up and what can be done to convert the sale. In our commitment to making it easier for you – we’ve explained it here for you!

HOW THE PROCESS WORKS:

The process - Daisy

 

NOTE: THIS IS NOT THE ORDER THAT DAISY REACTS TO – THREE EMAILS ARE SENT:

  • TO THE CUSTOMER: Advising them of their purchase and your contact details showing where to go in and pay you for their order.
  • TO YOU, THE DAISY EXPERT: Informing you in advance that your customer has made a commitment to buy a Daisy from you. If they don’t come into pay for it then it is an IDEAL opportunity to contact them directly to follow up on the sale. Once they have made their payment, then you make the order to Daisy.
  • TO US AT DAISY: Advising us what you will be ordering.

We hope this work flow helps you visualise the whole process. If you have any questions about how any of this works, feel free to contact us at [email protected]. We’d be only too happy to help!

New ‘Register Your Warranty’ Area on the Daisy Website!

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Can’t find your warranty forms years later?

At Daisy, we stand by our quality product and we mean it! We rarely get a warranty claim but just in case anything goes wrong we’re here to help you.

All Daisy products come with a pro-rata warranty and are dispatched with love from our warehouse with a Warranty Form along with care and maintenance instructions.

Why register your warranty? By registering your warranty and uploading your proof of purchase, we’ll be able to locate your purchase information in a heartbeat and provide you the support you need, pronto!

Don’t risk losing your warranty documents! Because we have such long warranty periods, it may be years later that you may need it or even worse, the shop dockets have faded! Seen those!

By the way, hopefully with our high quality standards, you’ll never have to call us.

‘Register Your Warranty’ now!

We hope you love your Daisy as much as we do!

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DID YOU KNOW?

More on Daisy Pool Cover Warranties:

  • Our warranties are pro-rata month by month and the length of period differs from product to product.
  • Daisy will pay for the amount of time, up to the maximum warranty period, your customer does not achieve the desired results from their pool cover.
  • Your customer pays for the period of time during which they used the product.
  • Our warranties are not redeemable for cash, only as a discount on a replacement cover purchase.
  • Quick summary of our pro-rata warranty coverage:
    • S3 Series 3 (200um) UltraDomeTM            3 Years
    • S4 Series 4 (300um) UltraDomeTM            4 Years
    • S5 Series 5 (400um) UltraDomeTM            5 Years
    • S8 Series 8 (500um) UltraDomeTM            8 Years
    • ThermoTech 3mm Foam                            8 Years
  • What if they haven’t registered their warranties with us? Not a problem. The old system of providing your proof of purchase will work. We will not shy away from any quality issues we have. Never have and never will!

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Want to Save Time Cleaning Your Pool This Autumn?

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Get the dirt on WinterKleen – all year round pool covers.

Uh huh we get it. Your have a heavy debris or dirt problem. You don’t want to spend hour after hour, weekend after weekend, slaving away cleaning your pool. And… you want a cover to help you keep the leaves and dirt out of your pool.

Well, we’ve got an industry-best product for you… a WinterKleen Pool Cover!

A WinterKleen pool cover is perfect, especially during these cooler wintery months.

 They save:

  • Leaves and debris entering pool
  • Time cleaning
  • Evaporation
  • Running costs
  • Chemical use
  • Water because it passes through
  • The pool from becoming a science experiment over extended periods of non-use.

WinterKleen covers are made with a fine polypropylene mesh that is strong to survive the elements and also lightweight for easy handling. This type of pool cover protects your pool from leaves, dirt and debris and also allows water through into the pool.

These covers work best when stretched over your pool during long periods when your pool isn’t being used. Leaves and dirt that fall on the cover can be blown or swept off the cover.

The finished cover stretches across your entire pool overlapping it by 20cms with tie down toggles about 80cms apart, anchored a further 20cms from the cover’s edge. The tie down toggles are easily pulled tight, one by one until taut.

WinterKleen covers are available in blue or green and are shaped with a square cut to fit over any shaped pool. Additional charges apply if you want the cover to mirror a shaped curvilinear pool as this requires a Daisy Expert to measure accurately.

A WinterKleen has an 8 year pro-rata warranty and is easily removed when it’s time to put on a Daisy solar pool cover. Treat yourself this autumn-winter season with a new WinterKleen!

Read more

Approaching Winter and Rain: Your To-do List

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Winterising your pool in four quick steps.

Changes in weather conditions bring along change to your swimming pool water balance.

 It’s important to bare this in mind as we lead into the winter season when we trade splashing around in the water for huddling in front of the fireplace. Dramatic changes to your pool water levels can cause havoc to your water chemistry, especially when you add leaves to the equation. Rain, leaves and other organic matter can add a whole new dimension to the water environment.

What happens to my pool when it rains? When more (or less) rain water lands in your pool it changes the overall chemical concentration. Put simply, the rain dilutes your pool chemical concentration. The more rain you have in your pool, the more the fresh water will dilute the salt and chlorine levels.

Four steps to winterising your pool

  1. Make sure your chemicals are balanced – use a test kit or pop into your local pool professional to get some sound advice
  2. Tidy your pool – clear any unwanted debris, toys or objects
  3. Drain the water out of your pool – keep the water level half to two thirds up your skimmer box
  4. Protect your pool with a pool cover!

Like, share and comment on these tips – let us know if you find this useful! We’d love to hear from you.

Standing by Daisy with our Warranties

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New warranty registration area – making it easier for you and our customers!

At Daisy, we stand by our quality product. We hope our customers love their Daisy as much as we do. Just in case anything goes wrong we’re here to help them.

All Daisy products come with a pro-rata warranty and are dispatched with love from our warehouse with a Warranty Form along with care and maintenance instructions for all our customers.

By the end of May, we will be shipping out all Daisy products with forms to ask them to register their Daisy Pool Cover or Roller to make it easy for any future claims. Just in case.

It’s going to be easy. Just visit our website and register!

What’s in it for our customers?

By registering and uploading a copy of their proof of purchase, we’ll be able to locate their purchase in a heartbeat. And we’re away helping them at lighting speed. That’s the Daisy service we want to give.

They don’t risk losing their paperwork and worrying about where it is years later.

What’s in it for you our Experts?

In the unlikely case that you have anyone coming in for a claim, you can contact us at Daisy and we’re onto it for you. We’re here to help you.

Helping you sell more! It will also allow us the opportunity to connect with customers and offer them useful pool tips on how to best use their Daisy and maintain their pool for the upcoming season. Watch out for the new Daisy Quarterly Pool Tips eNewsletter.

Check out ‘Register Your Warranty’.

Tell your customers not to forget to register their warranty as of now!
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DID YOU KNOW?

More on Daisy Pool Cover Warranties:

  • Our warranties are pro-rata month by month and the length of period differs from product to product.
  • Daisy will pay for the amount of time, up to the maximum warranty period, your customer does not achieve the desired results from their pool cover.
  • Your customer pays for the period of time during which they used the product.
  • Our warranties are not redeemable for cash, only as a discount on a replacement cover purchase.
  • Quick summary of our pro-rata warranty coverage:
    • S3 Series 3 (200um) UltraDomeTM            3 Years
    • S4 Series 4 (300um) UltraDomeTM            4 Years
    • S5 Series 5 (400um) UltraDomeTM            5 Years
    • S8 Series 8 (500um) UltraDomeTM            8 Years
    • ThermoTech 3mm Foam                            8 Years
  • What if they haven’t registered their warranties with us? Not a problem. The old system of providing your proof of purchase will work. We will not shy away from any quality issues we have. Never have and never will!

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Want to save your customers valuable time cleaning their pool?

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Get the dirt on selling WinterKleen – all year round pool covers

Uh huh we get it. Your customers have a heavy debris or dirt problem. They don’t want to spend hour after hour, weekend after weekend, slaving away cleaning their pool. And… they want a cover to help them keep the leaves and dirt out of their pool.

Well, we’ve got an industry-best product for them… sell them a WinterKleen Pool Cover!

A WinterKleen pool cover is perfect, especially during these cooler wintery months.

 They save:

  • Leaves and debris entering pool
  • Time cleaning
  • Evaporation
  • Running costs
  • Chemical use
  • Water because it passes through
  • The pool from becoming a science experiment over extended periods of non-use.

WinterKleen covers are made with a fine polypropylene mesh that is strong to survive the elements and also lightweight for easy handling. This type of pool cover protects their pool from leaves, dirt and debris and also allows water through into the pool.

These covers work best when stretched over their pool during long periods when their pool isn’t being used. Leaves and dirt that fall on the cover can be blown or swept off the cover.

The finished cover stretches across their entire pool overlapping it by 20cms with tie down toggles about 80cms apart, anchored a further 20cms from the cover’s edge. The tie down toggles are easily pulled tight, one by one until taut.

WinterKleen covers are available in blue or green and are shaped with a square cut to fit over any shaped pool. Additional charges apply if they want the cover to mirror a shaped curvilinear pool as this requires a Daisy Expert to measure accurately.

A WinterKleen has an 8 year pro-rata warranty and is easily removed when it’s time to put on a Daisy solar pool cover. Be a hero and make your customers happier this autumn with a WinterKleen! You also get to sell more!

Click here to download the WinterKleen Brochure.

Launching with great excitement the new Daisy Quarterly Pool Tips!

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A useful tool to interact with your customers

Starting this autumn we’ll be launching our first edition of Daisy’s Quarterly Pool Tips for Pool Owners.

These seasonal pool tips will be sent out to pool owners, or want-to-be pool owners, who have already registered their interest in Daisy; and into the future, all that have registered their Warranties.

What will be in the Quarterly Tips: Lots! They will include ways to prepare for the upcoming season, maintenance and care, frequently asked questions, and loads of ideas! We always love hearing from you. If you have any suggested topics for us to cover in upcoming editions, please feel free to let us know – email us at [email protected]

Oh by the way, as a Daisy Expert, we have added you to this mailing list too so you can become familiar with it as you may like to use it as a way of engaging your customers, and best of all, selling more. Anyone who doesn’t want to receive it can simply unsubscribe… but we hope they don’t!

3 cool ways to use these tips:

  • Forward on or share with your customers using social media – Facebook, Linkedin, Google+
  • Start commenting on the shared articles on social media and interact with your customers online
  • Ask your customers if they have received the last Quarterly Pool Tips, and if they haven’t, encourage them to register via the Daisy website.

So you know, all stories can be found located in useful categories in our News area.

3 reasons your customer should choose a pre-cut pool cover

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Latest pre-cut technology makes it easier all year round especially in the cooler, wetter months.

  1. You can sell more.

  2. You can make more money.

  3. A shorter turnaround process – can be all done in one visit to site!

Daisy’s pre-cut technology allows the installer to install your customer’s pool, connect their cover to roller, and leave the set up on their roller all without water in their pool. Eliminating the need to return to the site to measure up and cut to shape saves your customer a substantial amount of time, money and double handling as it will all be taken care of in the first instance.

Pre-cut pool covers are the easiest and most effective covers that can be tailored to your customer’s unique pool shape and size. They provide the perfect fit for pools made from both fibreglass or from pre-manufactured moulds.

We use an electronic 3D measuring point capturing device to measure the pool’s shape. All measurements are recorded electronically for precision computer plotting and cutting and help us to be able to reproduce a pool cover to the exact shape of the pool. This degree of accuracy used in measuring and collecting the data guarantees a perfect fit for your customer’s pool! Check out this video.

Daisy Prices

Pre-cut Pool Covers
Any size – $50 + GST

Note: Prices are valid as at date published.

Saving time and guaranteeing a perfect fit using ‘dig templates’

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Q. Why do fiberglass pool installers love dig templates?

A. Because it saves them time and it guarantees a perfect fit cost effectively!

A pool template can easily be laid out letting your customer visualise it in their very own backyard – a great advantage as they can see exactly where the pool will be even before they dig the hole! It confirms the location and pool positioning making it easy for the customer to approve it.

Making it easy for you. Daisy uses the same electronic 3D measuring point plotting and cutting method as used in our pre-cut technology to cut dig templates, which are cut-outs of the exact pool shape made out of special width builders plastic.

Your customer’s new pool template is laid out in their backyard, correctly placed as the outside is marked with marking paint. Once everyone is happy, digging begins!

This degree of accuracy and precision used in measuring and collecting the data guarantees a perfect fit for your customer’s pool every time – a win/ win for everyone and it’s not expensive given the time it saves you and the confidence it gives your customer!

Cost Effective

Up to 7m / RRP $56 + GST
Up to 7.1–10m / RRP $65 + GST
10.1m–Plus / RRP $74 + GST

Interested in hearing more – feel free to ask us.

Note: Prices are valid as at date published.

Digital becomes more important

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The importance of adapting our marketing to the way our customers access information.

Over half of your consumers access and surf the internet on a mobile device. With retail sales becoming more competitive, what we want to do is to build our market share and stay right on track with our marketing.

Digital has become an important media, and mobile technology is rapidly spreading. At Daisy, we’re right on top of this and will help you stay on top of this too. All you need is to ask us through Daisy’s Facebook page or email us at [email protected]

Help your customers find you! Stay relevant and keep visible to our customers when they are looking for you and your products and services even if your shop is closed by making sure of the following:

  1. Your website is mobile friendly
  2. You use social media as the customers we’re targeting are
  3. Your brand and the service around it are relevant to them.

And while it’s tempting to dismiss the internet as too hard or too time consuming to engage with… even Google, the most valuable global brand in the world, has responded to this evolved user behaviour and has made changes to its search offering in order to stay ahead of the game.

This is a strong reflection of how the ever-changing digital environment is influencing the way our customers access information and the way we should be selling to our customers.

Google changes the field

Read more about Google’s recent announcement regarding the impact of their push for more responsive websites. Their recent post read:

“Starting April 21, we will be expanding our use of mobile-friendliness as a ranking signal. This change will affect mobile searches in all languages worldwide and will have a significant impact in our search results.”

This means that if you have an old non-mobile friendly website, that it will likely lose ranking on Google from later this month.

Google have released this handy tool for you to check your website.

Here to help:

Send any questions you have at the Daisy’s Facebook page or email us at [email protected]