Tag: Pool Covers

Have you received your Expert Login?

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Making it easier to order and pay direct

Your new Expert Login has given many of you the opportunity to securely pay monthly accounts via the NAB credit card gateway. Not to mention the ease of placing orders directly to Daisy using the order functionality.

By simply logging on here you have direct access to the Expert Login area. For those who have used it, tell us what you think!

By the way, have you noticed the Warranty Registration area for your customer?

This is the easiest way for your customers to register their Daisy warranty and make sure they receive their 10 year pro-rata warranty on Series 8 pool covers when you install them.

Oh, did you miss the 10 year pro-rata warranty on Series 8 pool covers when you install them?

To receive the extended warranty, all your consumer needs to do is register their warranty, show their proof of purchase of the Series 8 pool cover and indicate that you installed it for them. Read about it here  or view the Pool Covers Warranty Form.

Springtime… here comes the sun!

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Six steps for getting pool ready this spring.

With the amazing spring time sunshine we’ve had lately, now is time we shake off our winter woollies and trade the indoors for the fresh, breathtakingly beautiful Aussie outdoors.

It’s also time to start getting your pool ready for swimming. Not all of us may want to pull the Daisy cover off and jump in just yet however one of these fine weekends, it’s worth checking your pool to see just what is going on.

The water may look clean, but let’s check it first. You have two options here; start testing and adjusting the water chemistry yourself, or just take a water sample down to your local pool shop for some expert advice.

Expert Tip: If you’re going to get advice, get it from one source as conflicting advice can be given when they don’t have the whole picture.

The cheapest and easiest way to maintain your pool is to keep your water chemistry in order year round. With all the rain over the winter, your pool water has been heavily diluted. Without a bather load or debris in the pool it may look crystal clear however it most probably has next to no chemicals in the water.

Make sure all your pool equipment is at the ready and no one has used the pool brush to sweep the driveway or the telescopic pole as a limbo bar. You want to make sure your telescopic pole, vacuum head and hose, skimmer head, brush and test kit are all in order and operational.

As soon as you, your family or visitors start swimming and the outside temperature rises, you may find your water chemical levels imbalance quite quickly.

Get pool ready, now.

Opening your pool in the lead up to summer should be a low stress, highly anticipated event for the entire family. Assuming you’ve done some winter preparation by covering the pool and protecting the pump, your pool’s opening day should proceed free of trouble.

What you’ll need

  • Leaf blower (or broom)
  • Water source and hose
  • pH pool test kit
  • Pool filter
  • Pool chemicals.

What you need to do: Six Easy Steps

These should get you and your pool ready for a whole summer of Marco Polo and diving for dollars.

  1. Remove Leaves and Winter Debris. You may encounter winter residual leaves, dirt, and general weather build-up on and around the pool. Before removing the cover, blow any leaves or debris off the pool cover and the surrounding deck or patio.
  2. Remove the Pool Cover. Once you remove the cover, take the time to clean it properly before storing. If you have the space, spread out the cover and spray it off with the highest pressure your hose allows.
  3. Check the Water Level. Check the skimmer water level. For the pump to function properly, the water needs to be in the middle of the skimmer opening for proper circulation. Add or remove water accordingly. While waiting for the pool to fill, check and test all handrails, ladders, diving boards, and slides for loose bolts or other potentially unsafe conditions.
  4. Clean and Prepare the Pump. Check to see that all equipment is in working condition. Check hoses, pumps, and filters according to the manufacturer’s guidelines. Start the circulation system and allow it to run for eight to 12 hours.
  5. Check the Chemical Levels. After the eight to 12-hour run time, check the pH level, total alkalinity, hardness of water due to calcium, chlorine and so on. Fill the test tube from your test kit with water retrieved from at least 400mm below the surface. Collect your sample away from the pump inlet. Add the test-specific amount of agent and cap tube and shake. Do not cover the tube with your finger. Oils introduced from your hand can compromise the results. Add chemicals in proper order to balance the water.
  6. Take Inventory of Supplies and Safety Measures. Check all support and safety items related to pool safety. Do you have a first aid kit fully stocked and within easy reach? Is your cleaning equipment in working order? Is the gate and latch secure to prevent accidental access or to secure the pool when you are away on holiday or business?

 

Remember if you need a hand, your local pool expert is there to help. They have the experience to check your pool and equipment to make sure it is fit to swim in. You may even find it cheaper and easier to get the experts in to check it all for you.

All the best with it!

Swim earlier, for longer and more often!

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If you’re a pool owner without a Daisy, why not get yourself one?

A Daisy pool cover will have you swimming earlier by warming and insulating your pool water.

Most Daisy owners find that they can start swimming at least a month earlier than their Daisy-less cousins without a pool cover. And that’s not to mention the extra hours of swimming each day.

Without a pool cover a lot of us can get a bit chilly when the sun goes down and the pool water loses a lot of temperature as well. By having a Daisy on your pool during the day, it warms up the water nicely so that removing it for a late night swim easily becomes a very enjoyable swimming experience.

A pool cover also reduces the water loss due to evaporation. No your pool does not have a hole in it; the sun and especially wind evaporation can tear water out of your pool at an alarming rate without it covered. With a Daisy in place there is next to no evaporation.

If you are still reading this and need another reason to buy a Daisy, then of course there are the chemicals. A Daisy will reduce the chemical loss and even help keep your pool a bit cleaner.

If you haven’t already, go to your local Daisy Expert and demand one of Australia’s favourite pool covers. Find an Expert will help you check out where your nearest Daisy retailer store is.

Shhh… top secret…

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A new one-of-a-kind pool cover soon to be released

As you know all Daisy quality pool covers use the trademarked UltraDome™ technology. Exclusive to Daisy, this world-leading bubble technology is what makes a Daisy pool cover insulate and last longer than any other.

Daisy UltraDome™ (the best type of pool cover in the world) is about to receive a face lift.

With the latest technology and innovation we have made the next biggest advancement in pool covers since… well, since UltraDomeTM.

We want you to feel good about selling the best type of pool cover technology available in the market.

Stay tuned – we will keep you informed as details emerge. In the meantime you can read more about our trademarked UltraDome™ technology here.

10 year warranties when you install a Daisy!

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Another solid reason for your customer to deal with you

Daisy is helping your business by offering a 10 year pro-rata warranty to your customers when you install a 525 pool cover. This extended warranty offer shifts the emphasis on the speciality and quality service aspect of your business. It also creates another solid reason for your customer to deal direct with you.

As a specialist you know how to look after the water chemistry and give the right advice… so when you, as a Daisy Expert, sell and install a Series 8 pool cover your customer will receive a 10 year pro-rata warranty. This is two more years of cover than the existing pro-rata warranty for our Series 8 pool covers.

To receive the extended warranty, all your consumer needs to do is register their warranty, show their proof of purchase of the Series 8 pool cover and indicate that you installed it for them. So simple!

See what the Warranty Registration Form looks like here.

A new way to order and pay direct on daisypoolcovers.com.au

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Shopping for your customers just got better…

Daisy Experts!

We’ve made a significant update to daisypoolcovers.com.au by adding a new secure Expert Login area especially for you, our Daisy Experts. For your convenience, you can now order and purchase our latest products from the same place, anytime.

This new login area will make it easier for you to order and purchase all your Daisy pool covers and rollers. We think this update will be a big improvement to the way you shop for your customers on daisypoolcovers.com.au.

How does it work?
The Daisy Expert login is a simple and secure ordering and payment gateway supplied by NAB, simply login to:

  • Order direct to Daisy, place orders for all your pool covers and rollers
  • Secure pay your account via credit card.

Visit to see how simple and easy it is to order from Daisy and pay your account. A password protected login will be required so we will be sending you your own personalised login details by email so look out for it in your inbox very soon!

Please contact us at [email protected] if you don’t receive your login details or if you have any questions on how it all works. We hope you benefit from this new functionality.

Why register a warranty?

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Because it’s easier… for everyone!

With this fast paced tech age of login names and passwords, the last thing any of us want is for our customers to have to dig through an old file of old receipts for them to find out when they bought something from us. We all can get quite a surprise when we think we’ve only had a product we’ve been using for a few years, only to find out we’ve had it for a looooong time.

To make it easier for us all, Daisy has devised and developed a simple way for our customers to register their Daisy warranty online on our website which allows us to be the custodian of their important warranty information.

With a simple email or phone call from you or your customer (if their warranty has been registered) we can easily locate the customer and their details with the proof of purchase and the pool size. It’s that easy!

Check out the Register Your Warranty page on our website so you can familiarise yourself with the innovative technology Daisy is constantly developing to help you. Tell your customers to register their warranty now!

More information on our warranties here.

No longer is it a level playing field…

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We’re now extending value on dealing with pool shops as a service provider, and installer!

By changing the playing field, price objection for customers is lost… no longer are we talking about: “I want a cheap pool cover”. If you have a ‘price only’ conscious buyer who wants a product at the lowest price regardless, then you are never going to convert them. Much the same way in that we will not get the mass merchant customer. This is not the market where anyone can survive… as no one wins a race to – rock-bottom.

Pool shops and technicians are a specialist business that offers quality advice and support along with full service. If an end user confronts you with an internet price then we can reply with: “Yes, but with us you receive the 10 year extended warranty”, so no longer is it a level playing field.

Price is price however we need not match an internet price as we are now extending value on dealing with the good old bricks and mortar pool shop as a service provider and an installer, so even if it is the same product… it’s a different price and different end service.

We should not price match the internet with or without a different product, be aware of what you are trying to compete with and up sell a product with extra value…

The Daisy Warranty is without doubt the best in our industry. We actually deliver – with care.

Not only are we now making it easier for your customers to keep track of their purchase from you by giving them the ability to register their purchase online at daisypoolcovers.com.au – our warranties now go for up to 10 years! This means that if they ever have a problem, they can send an enquiry via our website or just call us. We’ll have all their details on record. You’re welcome to do so too!

Did we say 10 years! As of 1st July, we extended the Series 8 pool cover pro-rata warranty from eight to 10 years – but only if they get you, our Expert installer to install it for them, that’s you!. That’s an incentive you can sell to them.

Have you received our letter explaining this extended warranty? If not, just email [email protected] and we will send a copy to you.

Warranties up to 10 years when installed by a Daisy Expert!

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Daisy pool covers last longer when installed correctly.

The average life of a Series 8 pool cover is eight years. When installed and used correctly, your customer’s Daisy will last a lot longer.

We’re now offering an extended pro-rata warranty for up to 10 years if their Daisy is installed by a Daisy Expert. To ensure your customers are getting the most of out of their Daisy, encourage them to have their Daisy installed and set up properly by a professional and register their warranty online.

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Your customers can now register their Daisy Warranty online

Because Daisy products can last for so many years, your customers can now easily register their warranty online. We’ll keep all their details safe for them so they don’t have to!

Two easy steps:

  1. Scan their purchase receipt. Ensuring the date of purchase is clearly visible.
  2. Visit our website, and click on Warranty Registration. Fill in the details and send! Too easy.

For their own records, they can complete the proof of purchase section on the back of the Daisy Care and Warranty Information brochure and staple their purchase receipt to it just in case. Take a look at the brochure in our Resource Centre. We’ll also be sending out a copy of this brochure for pool covers to you in the mail soon too so keep an eye out for it in the post!

By registering and uploading a copy of their proof of purchase, we’ll be able to locate their purchase in a heartbeat. They don’t risk looking their paperwork and worry about where it is years later.

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We stand by our quality product and we mean it! All Daisy products come with a warranty which covers the purchaser for defective material or workmanship on a pro-rata basis as set out below.

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  • S3 Series 3 (200um) UltraDomeTM            3 Years
  • S4 Series 4 (300um) UltraDomeTM            4 Years
  • S5 Series 5 (400um) UltraDomeTM            5 Years
  • S8 Series 8 (500um) UltraDomeTM            8 Years
  • ThermoTech 3mm Foam                           8 Years

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Pre-cut pool covers guarantee your customers a 100% perfect fit

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Watch this video on how pre-cut pool covers are cut.

What can you see in the video? 

Firstly, a dig template  being cut out of single width heavy duty 200um builders plastic. These are normally for the water line and the coping however your customers can request any size. Dig templates work to get the exact pool location both at time of sale and digging the pool.

Next, you’ll see a ThermoTech foam spa pre-cut cover being cut out perfectly round. Then finally, you’ll see a solar pool pre-cut cover being cut out. Using the data we have, we can manipulate the pool size to supply a pool cover waterline or with a variance of different length upturns.

A 100% perfect fit using precision technology.

Daisy has been collecting valuable customer data on fibreglass and pre-manufactured pool shapes for nearly a decade. This extensive data archive combined with using our precision CAD technology allow us to supply quality pre-cut pool covers to perfectly fit a new pool installation, regardless of unique shape and size requirements.

Whether it is a pool cover to fit waterline, up the side of the pool or with a variance of different length upturns; we can easily manipulate data to suit your customer requirements with 100% accuracy.

Our CAD technology shows the actual cutting format to help us manipulate the data like in the screenshots below.

Screen shot vectorworks screen shot Tangent

 

 

 

 

 

 

 

Pre-cut covers save time in double handling. Not to mention that they give a perfect fit. The installer can install the cover onto the roller right after the pool is installed, even when there is no water in the pool! They don’t take us long to dispatch either.

In the time you’ve made yourself a cup of coffee, we’ve already cut, rolled and packaged up your customer’s pre-cut cover ready to be dispatched and sent from our warehouse. Get your customer to order a pre-cut cover today!