Tag: Pool Covers

What Is Roller Burn?

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Roller Burn is when the pool cover is stored on the roller without the over cover being used to protect the pool cover.

What happens is the sun passes down through the layers, increasing in heat from layer to layer…superheating the pool cover. The compounding heating effect always happens in the same place at the top of the pool cover roll (as the pool cover is always wound up the same way).

Identifying roller burn can be difficult in the early stages, however there are a few tell-tale signs you can look out for.

  1. Pool covers can shrink up to 1% of their length with how they are made however they simply can’t shrink in their width naturally. If the pool cover has shrunk in the width, it is typically the first sign of it being stored on the roller without the over cover in place. The pool cover will shrink at the corners first, then in the width as the Roller Burn becomes more visible.
  2. Roller burn lines are easily spotted as the Roller Burn has ‘shrunk’ the pool cover material in superheated lines across the pool cover – in line with the top revolutions of the roller. These lines are approximately every 600mm and they start from about the second layer of pool cover down from the top of the roll. Depending on how long the damage has been occurring and how long the pool cover is, it will go almost all the way to the other end.

The pool cover will still operate normally regardless of the lines and shrinkage; the only adverse effect will be in the life of the pool cover. Typically we find where the overheating of the roller burn has occurred, the life of the pool cover decreases.

What does pool cover roller burn look like?

Daisy proves itself as Australian’s best for over 12 years

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A real life view from a client on the merits of a pool cover and Daisy was published in the Pool & Spa Review.

Gordon Halnan from North Shore of Sydney has had the same Daisy pool cover and roller since 2004. He shares his valuable experience of not only the benefits of a pool cover but the peace of mind in having a quality product that he could rely on for over 12 years.

“I could easily talk the leg off an iron pot – raving about the best pool decision I ever made – getting a Daisy pool cover!” said Gordon.

Gordon Halnan from North Shore of Sydney has had the same Daisy pool cover and roller since 2004. He shares his valuable experience of not only the benefits of a pool cover but the peace of mind in having a quality product that he could rely on for over 12 years.

“I could easily talk the leg off an iron pot – raving about the best pool decision I ever made – getting a Daisy pool cover!” said Gordon.

Evaporation was my reason

“Since November 2004 I have only put the hose into the pool once to top up the water level. Yes – once in 12 years – including the Sydney drought which was particularly bad from late 2006 to early 2008 (3 summers).”

Warmer water – unexpected benefit

“I threw out the roof top solar heating in 2006 – my gutters thank me for no more leaking salt water …”

What pool debris?

However, I’m not sure too many people can make this boast – my pool cleaner died last summer so my pool hadn’t seen a vacuum of any sort since before Easter. There were only two baskets of debris at the bottom of the pool – after six months! The pool cover did have a fair bit of rubbish on top – but it was no trouble to sweep off (and then scoop up) as I rolled up the blanket three weeks ago to get ready for summer.

Other benefits

I’m pretty sure I use less pool chemicals – sun kills chlorine and the need for pool stabiliser is also reduced because the blanket solves that problem.

Warranty

The last thing I will say is that I was very worried about spending money in 2004 and having to replace the blanket at some unknown point in the future. Given that my Daisy Pool Cover is 12 years old, I will happily tell anyone that Daisy’s guarantee is solid!”

The Daisy Guarantee

Daisy’s Managing Director, Derek Prince said “We constantly innovate with a focus on design and quality. Our products are manufactured for Australian conditions and it’s terrific to see a valued customer in Gordon getting exactly what he should be getting in a quality pool cover and roller.”

Gordon concludes, “Looking forward to another great summer of backyard swimming – brought to me by Daisy!”

This is a great testimonial that you can use to help you in the sale process. It was unsolicited and honest.

Read more testimonials, click to see the full Pool & Spa Review article.

Installation Just Got Easier

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Daisy launches new scissors to give installers the edge!

Custom made for Daisy, the new scissors are well balanced, making handling the scissors easy for pool cover installation.

Sharp and solid, with a little care and maintenance the scissors will last for a very long time and provide a great return on investment by ensuring that cover cutting is clean and accurate.

The timing is perfect for your team to use all summer!

The Daisy Area Managers carry stock on them. If you are having install training ask them to show you how easy these are to use.

Stock available NOW! Visit us online or call to order – simply quote the Daisy part number #215.

Local Area Managers

 

I love my WinterKleen all year round.

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Don’t be fooled by the name.

The WinterKleen has long been the go-to answer for pool owners with high debris problems.

The covers are a solution product. If you have customers inundated with leaves or any other debris, regardless of the season, WinterKleen is a saviour!

Made from a special non stretch porous material to let water in but everything else out, WinterKleen is a product that simply works.

Read what a first time customer emailed Daisy here:

Daisy Pool Cover Review

If you would like some more training on the Winterkleen range, contact your Daisy Area Manager – it will help you sell more! Drop a line to:

Roller Tips

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Daisy rollers are the best thing since pool covers! In fact, in most cases a pool cover can be put on or off in less than 30 seconds. But if it’s not installed or used correctly, it can be difficult. Are you doing it right?

Rollers are designed to make pool owners’ lives easier in deploying and rolling in a pool cover. Except if you are doing it wrong!

Believe it or not we get calls, even complaints that the rollers are hard to use. There are a few points we want to share and some tips for you to pass on at installation to help our customers get it right.

Here are some tips you need to know:

  1. Always roll the pool cover OVER the roller tube…not under. Why we are asked? Well when you roll the pool cover UNDER the tube it makes it very hard to pull the pool cover on and off the pool. UNDER means you are ‘lifting’ the hand wheels to roll up the cover. It is a lot harder to ‘pull’ the hand wheels back to you when you are standing behind the roller to roll in the pool cover. Then there is the geometry, yes there’s geometry with pool covers! When you roll in the pool cover OVER the tube, it increases the recovery angle from where the pool cover exits the water to the top of the roller. Adversely if you roll in the cover under the roller, the angle is reduced dramatically meaning you need to increase the force to recover. When you try deploying the pool cover when rolled UNDER…it takes a lot more effort to pull the cover back onto the pool when it has been rolled UNDER compared to the ease of deploying when rolled correctly OVER the tube. This is because when the cover is rolled UNDER you are pulling the roller more towards you than unrolling the pool cover. So always roll the cover OVER the roller tube to make using your roller easier. In short, OVER IS BEST!
  1. Don’t cut the pool cover too big. The higher it is up the wall of the pool the harder it is for the cover to exit the pool area and if you have headers that extend out over the pool this just increases the force needed to remove a larger pool cover sheet out of a smaller opening.
  2. Create a line of sight. For kidney shape or step areas away from the roller…always fold in the section poking out from the roller to create a ‘line of sight’ back to the roller. This makes rolling up the pool cover a lot easier and avoids the pool cover being caught on headers or parts of the pool – see below.
    roller-tips-diagram
  3. Place the roller at the water edge. The closer to the water, the easier it is to use. If the roller is set up too far away from the pool it makes it harder to use because you are pulling the pool cover against the edge of the pool towards the roller. Rollers are easy to move.
  4. Keep the cords as long as possible. The roller cords should be left at full length to allow the cord to wrap around the roller tube, don’t adjust the cords as short as possible. When the cords are wrapped around the tube they align themselves to the pool cover making it easier to pick the cover up off the pool. The other reason is to take the weight off the feather plugs. By wrapping the cord around the roller tube when recovering it will stop any undue breakage or pulling out of the feather plug during operation.
  5. Don’t get fancy. To put the cover back on the pool, for most pools you really don’t need any other tools like a haul cord or any weird or wonderful techniques. Simply take hold of the pool cover with your hand.

Tip #1: Fold over the corner opposite to where you re pulling the cover to cause a bow effect. This is up to you as in most instances the other side will fold under the cover to cause a bow effect anyway!
roller-tips-2

  1. Always use the supplied over cover to avoid damaging the pool cover!

Tip #2: Install the pool cover bubble side down so the flat surface is to the top.

If you need any assistance with your pool, check in with one of our Daisy Experts for advice.

 

 

Daisy Launches Summer of 2016-17 Range

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Wow what a response to the new range!

Released only a few weeks ago, Daisy’s Summer of 2016-17 new pool cover range has had an overwhelming response on all fronts! It’s the magic formula of keeping the style on trend and continued innovation in the product quality that has proved a winner!

Keeping it simple – three categories! Daisy has simplified the solar pool cover range to three main categories:

The premium 525 range is the most popular choice, with a 10 year pro-rata warranty when purchased from a Daisy Expert retail outlet.

Making it easy – a simplified range! The new pool cover names now correspond to the total material thickness of the pool cover (microns).

What’s changed?

  • 250B: Replacing the old Series 3 (200um) pool cover, the 250B has been upgraded to 250um. The three year pro-rata warranty is maintained.
  • 525: Replacing the old Series 8 (500um) range is the 525um product. Five percent thicker, it gives your customers that premium feel in the product. Added to this is the stylish on trend Titanium range of colours and there is no comparing this product to anything else.

What not changed?

  • The old Series 5 (400um) product remains unchanged, but the name has changed to 400B

What’s gone?

  • The old Series 4 (300um) product has been discontinued.

All Daisy solar pool covers continue to be manufactured using the industry leading UltraDome™ bubble technology with more material in the highest wearing part giving your customers a product that performs and lasts for longer than any other.

New training modules have also been completed. Contact your Daisy Area Manager if you would like to book in store training for yourself or any of your staff.

Local Area Managers

Stay informed!  CATCH UP with your Daisy Area Manager to keep in touch with our initiatives and for further training.

LIKE US on Facebook and FOLLOW US on LinkedIn to keep abreast with all the latest news, tips and updates.

Register Your Warranty’ on the Daisy Website!

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Can’t find your warranty forms years later?

At Daisy, we stand by our quality product and we mean it! We rarely get a warranty claim but just in case anything does go wrong we’re here to help you.

All Daisy products come with a pro-rata warranty of up to 10 years and are dispatched with love from our warehouse with a warranty form, along with care and maintenance instructions.

Why register your warranty? By registering your warranty and uploading your proof of purchase, we’ll be able to locate your purchase information in a heartbeat and provide you the support you need, pronto!

Don’t risk losing your warranty documents! Because we have such long warranty periods, it may be years later that you may need it or even worse, the shop dockets have faded! Seen those!

By the way, hopefully with our high quality standards, you’ll never have to call us.

‘Register Your Warranty’ now!

We hope you love your Daisy as much as we do!

 

Ducks or No Ducks!

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Cute or messy?

At certain times around Australia, we’ll see beautiful wild ducks flying over our properties. And some of these ducks even call our pools home!

Cute? Hmmm… anyone who has had the unfortunate experience of even a single pair of ducks moving in will tell you they make one heck of a mess!

Duck excrement will dramatically change your pool chemistry. If the ducks swim in your pool, you will notice fairly quickly just how dramatic the change can be. They also tend to make your pool surrounds very messy and unpleasant.

And once the ducks have found your pool, they will keep coming back…until you do something about it.

A pool cover will stop ducks!

It is that simple! Place a pool cover over your pool, whether it be a solar pool cover or a WinterKleen cover, and as long as the water is covered the ducks will stop visiting. They will fly to another home and leave you in peace…apart from the big mess they might have left you!

Check out our range of Daisy Pool Covers.

It’s a WinterKleen winter

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Hands up anyone who loves leaves and constantly cleaning their pools!  No? It’s WinterKleen time.

Your clients will just love you if you can help them keep the leaves out of their pool all winter long!

With parts of Australia cooling down along with a seasonal change there is an increased demand on covering and protecting the pool from leaves, dirt and rubbish entering the pool.

The Winterkleen has long been the go-to answer for pool owners who experience high debris problems, and this year is no exception.

By covering the pool with the porous Winterkleen material all the dirt stays out of the water while letting the water pass through. So keeping the debris out of the pool it makes your customers life much easier and they love their pool (and you) a little more.

With a Winterkleen it makes looking after the pool so much easier. And this year we have had an increased demand. It’s ok – we are still custom making the covers and dispatching them in a matter of days!

The new Black Winterkleen has been a remarkable hit, steady sales of the new product has validated the latest addition to the range.

Know how to measure for a rectangular or a shaped Winterkleen pool cover? If you need a hand, feel free to give your local Area Manager a call.

Contact the Admin Centre or have a look at the How To videos here.

Or check out the All Year Round brochure here.

Importantly, let your customers and database know you have these products available, there may be sales waiting for you that you don’t know about!

Just leave a quote…

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Let your customers know you supply pool covers

In today’s digital world, the old saying ‘look after your customer or someone else will’ could not be more true!

Today’s consumer is more educated and has more information at their fingertips so as a service orientated industry we must constantly tell them what we do, along with what we can do for them.

A lesson learnt a few years ago was in the drought era, when a customer walks in-store – unless you 100% know that they have a pool cover – you would offer them one. Along with most savvy service people, when they turned up onsite, if there was not a pool cover there they would simply leave a quote for one.

The people that adopted this mentality would sell a whole lot more pool covers and rollers than those that waited for their customers to find out about covers and ask them.

Today we don’t have the same drought but the theory does not change, let you customers know regularly what products and services you have available… you don’t want them ‘finding’ a product you supply elsewhere as this is a fast way to lose a good customer, so keep informing them by word of mouth, emails, SMS or even simply by leaving a quote.

A great way some people achieve this is by having a product of the month, whether it be a Daisy pool cover, a pool cleaner, monthly onsite service or anything else make sure everyone who has any contact with the consumer all offer the product of the month, just a way to keep your customer informed what you do and to open conversations to help you sell more.

Want to have a further conversation about this?

Contact Derek at the Admin Centre [email protected]  or your local Area Managers:

Lee [email protected]
Brett [email protected]
John [email protected]