Category: Product Tips

Keep safe with pool chemicals this summer

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4 important tips to keep you safe

Without getting too technical about pool chemicals, you would have heard words like: disinfectants, oxidising agents, stabilisers and sanitising agents, along with good old chlorine.

There are some chemicals that have the ability to react with each other with some pretty nasty effects including fire and explosions. These reactions can be spontaneous at either room temperature or with slight heating.

Some pool chemicals can also be corrosive to both metal and our body. The effect on human tissue and metals depends on the chemical and the concentration so we want you to be as safe as possible to enjoy your pool. Here are four important tips to keep you safe:

  1. Always read chemical labels
  2. Never mix chemicals, even if they are the same brand
  3. Always add chemicals to water… not the other way around
  4. NEVER smoke around pool chemicals.

The chemicals used in and around your pool are perfectly safe to use if they are stored in a well ventilated cool dry place in closed containers out of the reach of children (and pets) and when handled correctly with appropriate personal protective equipment (especially glasses and gloves). We want to help make sure there are no nasty accidents so you can enjoy your pool with minimal fuss. Take care when handling all chemicals and always wash your hands with plenty of fresh water when you have finished and please especially avoid contact with your skin and eyes.

Remember… if you are not 100% sure how to handle any of your pool chemicals see your local pool shop for all the correct advice. Stay safe.

There has been some media attention around pools and adding chemicals; watch this video

Expert Tip: Make sure you have your resuscitation chart clear and visible in your pool area, not only in many parts of Australia it is a requirement, it can help you in a time of need to avoid panic and give lifesaving help.

#bestaussieselfie ends Australia Day

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#bestaussieselfie ends Australia Day

Last chance for your customers to enter!

#bestaussieselfie has achieved excellent traction so far and we’ve have received some really great entries.

The summer promotion ends on Australia Day so get some further interaction with your customers, let them know the promo is coming to an end and get them involved by entering their best Aussie inspired selfie by their pool, who knows, they might win… then you can win as well.

We’ve had two winners already for November and December – Daisy has given away two Apple iWatches and two prizes of $500 to be spent by our winners in their Daisy Expert’s store. Yes, Daisy credits the store $500 so the winner can spend the money in any way they like.

Check out our winning December entry from Rio Giannopoulos from Victoria who is spending his $500 prize at winning Daisy Expert Poolwerx Moorabbin.

#bestaussieselfie has been designed to engage with our customers, and to have a bit of fun with us and around their pool. It all helps build solid relationships with our customers… our pool shops… and Daisy.

Most of all, it’s a great opportunity to interact with your customers, keep relevant in their minds and be their go-to person for all pool information, advice, service, supplies and fun! Thanks for your continued support.

The UltraDome story

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The UltraDome story

Daisy’s search for the perfect bubble

ONCE UPON A TIME, Aussie families had no other choice but to use pool covers that used to fail badly and leave little pool cover circles in the pool when they came to the end of their life. This pre-UltraDome bubble shape created unwanted weak points causing premature disintegration of their entire pool covers.

Australia’s favourite pool cover, Daisy, knew something had to change. In search of the perfect bubble size, shape and material, Daisy underwent years of pool cover modelling, testing and analysis.

Some years later Daisy introduced the award-winning UltraDome bubble!

The special UltraDome bubble shape gave the ultimate material flow during manufacture and consistent thickness throughout the bubble and also eliminated the weak points. With 1/3 of total material in the top layer and 2/3 in the bottom layer, these covers were stronger and lasted much longer than other standard ones.

Even though Aussie families were satisfied with the performance of their pool cover bubbles, Daisy came to realise how important it was in allowing the sun’s energy to pass easily through the cover to enter the water. “Ah huh! With less energy being used to pass through, the more energy there would be available to warm the water,” mused Daisy.

With this, Daisy went back to the workshop to invent a new transparent bubble to maximise heat and retention. After much toil, the very latest in pool cover technology was brought to the industry by Daisy this year with the launch of UltraDome+. The differencehttps://commercial.daisypoolcovers.com.au/cover/s8-sb-silver-backed/ being that both top and bottom layers could allow maximum sun energy to pass through without interruption.

UltraDome+ was a winning layer combination as only UltraDome+ bubbles showcased a unique clear top and a specially formulated translucent bottom. These pool covers complemented contemporary backyard landscapes and now continue to be a premium choice for Aussie pool owners. And to this day, the UltraDome+ Titanium range has been a hot seller with huge demand. Daisy loved seeing the photos of happy customers with their new Titanium pool cover installations being posted on Facebook and positive feedback being emailed directly. Aussie pools were transformed with the new bubble technology and everyone lived happily ever after. THE END!

Latest updates

Read here for more on the latest Daisy pool cover range changes:

S8 SB Silver Back: as this range has become obsolete it has been discontinued due to huge demand for the latest UltraDome+ Titanium range.

S8 Green: The standard Series 8 Green has been superseded and is now being supplied as Titanium Green.

S8 SS Solar Screen: With the UltraDome+ Titanium technology, Daisy is currently designing and testing a product upgrade of this solar screen range.

Advances with this new non-heating technology are:

  • a new non-heating opaque material
  • with evaporation and a unique cooling control
  • a new desirable appearance for the warmer climates; or for Aussies who just want to keep their pool cooler, or even to have a better external heating control over the pool temperature.

This S8 SS Solar Screen product upgrade should be available to your customers soon. Stay tuned for more details, or feel free to catch up with your Daisy Area Manager for updates.

So easy to quote

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3 rules for quoting customers

Your customers look to you as being the Expert who can offer them the right solution to their specific pool-related problem. Experience tells us that when you give a tailored, decisive solution and an accurate quote, it increases your chance of converting sales.

As a start, it’s always important to ask your customer about their issue or desires first, listen to what they have to say and then address their concerns while providing them with an accurate quote.

Daisy has made quoting pool covers so easy! We use square meter pricing! All you have to do is measure the pool, then multiply the length by the width, and then by the square meter price. Learn about our best practice rules for quoting customers.

Square meter pricing – a quick guide

So a Series 3 pool cover for a 6.3 x 2.2 meter pool is: 6.3 x 2.2 x $9.55 = $132.36 retail price (RRP) for the pool cover.

At Daisy, we can do any size so even a Series 8 cover for a 16.4 x 6.6m pool is the same: 16.4 x 6.6 x $16.80 = $1,818.43 RRP.

Customers look to you for the solution. Here’s what to do: 

3 rules when quoting

  1. Simply ask what they are trying to achieve, listen, and then address their concerns and desires with your solution. Giving them the time to listen and the tailored solution removes any price objections.
  2. Supply solutions and pricing when you are quoting.
  3. Get used to being able to price any pool cover by knowing the m2 price of even just the Series 8… $16.80 m2.

Expert Tip:

When ordering, please just give us the pool size to make the pool cover without adding in any extra to allow for trimming the pool cover. Daisy adds on extra material in the length and width to give ample material to trim to the pool shape.

Titanium Blue or Green?

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Find out which colour is most popular

We have continued to receive fantastic feedback on the new UltraDome+ Titanium range and customers are enjoying choosing from the new sophisticated blue and green colour set that they come in.

Blue or Green?! (Drum roll please…)

With overwhelming market approval for the latest Titanium Green (S8+ TG) pool covers, we have discontinued the old Series 8 Green product and now only supply the new Titanium Green.

With this latest evolution and our ongoing commitment to improving our products, we have also made new Green Eyelets to suit the unique Titanium Green material.

TG-eyelet

New Green Eyelets – Item Code #225

The new green eyelet has been colour matched with the Pantone colour chart to give us the closest possible colour, and it looks great!

This new eyelet is used for all green eyelets and is Item Code #225. The old style green eyelet will be discontinued moving forward.

 

Expert Tip:

We will do our best to make sure we supply the new green eyelets for all rollers and refit kits that are ordered with a Titanium Green pool cover.

To help ensure we get it right every time you order a new roller or refit kit for a Titanium Green pool cover, please note on the order the Item code number #225, or write ‘with green eyelets’ and we will make sure the eyelets suit your customer’s beautiful new pool cover.

S8+TGS8+TB

It’s not only size that matters…

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5 features of the perfect pool cover bubble

Pool cover technology has come a long way from the early days of modified bubble wrap when the bubbles were flimsy and weaker. Today, we have the trademarked UltraDome design which offers consistent thickness and now we have the clear and transparent layers of UltraDome+ which allows  even more warmth to be trapped.

It’s not all in the size! The shape counts! The smaller, rounder and more consistent the bubble, the warmer your customer’s pool will be… not to mention the longer they can spend enjoying their pool.

Learn about the five features that make the perfect pool cover bubble:

  1. Size

  • Smaller bubble size is more effective
  • Maximum insulation
  • Maximum bubbles density

  1. Shape

  • A rounder more consistent shape eliminates weak points

  1. Thickness

  • Consistent bubble thickness for greater durability
  • 1/3 of total material in the top layer and 2/3 in the bottom layer which is in contact with corrosive chemicals

  1. Transparency

  • Unique clear top layer
  • Maximum heat and energy into the pool, not into the pool cover
  • Specially formulated translucent bottom layer
  • Modern titanium colours looking better for longer

  1. Material

  • Total polyethylene material
  • UV absorbers across the entire cover for maximum lifespan
  • Eliminates 97% evaporation
  • Efficient insulators against heat loss by radiation, convection and evaporation
  • Material tougheners for longer life.

Industry leading 1st pool cover technology

The latest UltraDome+ Titanium range features all of the above and not only utilises the UltraDome bubble technology, it has been designed and tested to let the maximum amount of the sun’s energy through and less out. The UltraDome+ clear top and translucent bottom is a winning layer combination as both layers allow maximum sun energy to pass through without interruption. Read about the UltraDome story.

Don’t forget our new product upgrades – coming soon!

S8 Green: The standard Series 8 Green had been superseded and is now being supplied as the Titanium Green – S8+ TG.

S8 SB Silver Back: As this range is has become obsolete it has been discontinued due to huge demand for the latest UltraDome+ Titanium range. All Silverback orders will be supplied as Titanium Blue.

S8 SS Solar Screen: With the UltraDome+ Titanium technology, Daisy is currently designing and testing a product upgrade of this solar screen range.

Advances with the new non-heating technology are:

  • a new non-heating opaque material
  • with evaporation and a unique cooling control
  • a new desirable appearance for the warmer climates; or for Aussies who just want to keep their pool cooler, or even to have a better external heating control over the pool temperature.

This S8 SS Solar Screen product upgrade should be available to your customers by the New Year. Stay tuned for more details; or feel free to catch up with your Daisy Area Manager for updates.

Wow, what a start to the season!

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Ramping up production earlier this year to meet high demand

With so many of the states and regions around Australia enjoying beautiful spring (well more like summer) weather, and the threatened El Nino expected to bring higher than average temperatures and lower than average rainfall throughout much of the eastern seaboard this year; the start of the summer season has been a busy time for Daisy.

Daisy has seen solid demand through most parts of Australia with an overall positive and enthusiastic outlook for not only the summer season but for the whole economy as well.

With such a positive outlook for this summer, along with the popular launch of our latest UltraDome+, Daisy is in full summer production a bit earlier this year to meet the increased demand. Don’t forget we’re here to help you capitalise on sales in as many ways as we can from innovative new products, awesome promotions, to quality service!

Doing our utmost, because we care about service.

To give you the very best of service we will do our utmost to custom-make your pool cover and dispatch your order within a day or two from order.

Customers having experienced our exceptionally speedy same day service during the quieter months may notice a slight change back to standard delivery times during the busy season. Regardless, you will still be blown away with our quality service and attentiveness.

Tracking and delivery

At this time of year, freight companies are approaching their peak period as well. This means they have a higher workload so we also work together and keep an eye on turnaround and performance.

Daisy invoices your order on the day it leaves the factory, either in Sydney or Perth. Pro-forma invoices are emailed when the order is input into the system; actual invoices are emailed straight after dispatch. If you notice a prolonged delivery timeframe from invoice date, just let us know so we can follow up on the delivery for you.

The best way to track your delivery is:

  • call the admin centre on 1300 55 18 11 with your invoice number (or order number)
  • or email the details directly to [email protected]

If you are not receiving your invoices or pro-formas make sure we have your correct email address, click here to check with us.

It’s in the detail

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We take care of the little things…

It’s the little things that make Daisy… Daisy. We’re passionate about what we do and don’t believe in a set and forget attitude. We’re constantly listening to you and actively evaluating the products we make and supply to ensure you and your customers are getting the very best quality product.

When we hear or see an opportunity to improve, we act on it! This is one of the many reasons that we can proudly stand behind the products we supply and give you the very best service.

With the launch of the new Series 8 UltraDome+ Titanium range it is probably worth looking back over the last year or so and share some of the finer improvements we have made that you may not have even noticed that keep Daisy industry leading and Australia’s favourite pool covers and rollers.

Little improvements we’ve made:

  • WinterKleen Cord and Fittings: Upgraded cord to 8 plat PP Australian made cord. We used to use a nylon ski rope that we found could slip through the fitting clamp so we sourced a better quality Aussie product that does not slip and is easier on your hand to use.

WinterKleen Cord and Fittings

  • WinterKleen Thread: We have ensured all WinterKleen thread used in our sewing machine utilises a special Teflon thread. This is hugely expensive however we know the thread will not fail. Thread failure was a problem with WinterKleens as they sit in or very close to the water and once the thread fails, the cover comes apart.
  • Pool Cover Master-Batch Compound: Upgraded the pool cover master-batch compound to make it slightly more pliable.
  • UTC Roller Tubes: All UTC roller tubes are now anodised. The anodising protects the tubes making them look nicer for longer and don’t discolour.
  • UTC Tube Sets: All UTC tuber sets now come with stainless steel self-drilling screws. To make installation quicker and easier no longer do you have to drill then drive in a screw, all UTC rollers are now standard with self-drilling screws.
  • Roller Range End Slugs: The entire roller range has been updated with solid end slugs with retaining bolt and washers. We have upgraded the end slugs from the hollow style with an internal retaining cap that could (over time) walk out, and from time to time during transportation could get damaged; to a solid shaft that has a thread in the end, that a 8mm stainless bolt and retaining washer can be securely fastened to.

Daisy Axle Holder

  • Over-Cover Material Now Australian Made. Daisy has been able to negotiate with an Australian manufacturer to make our over-cover material base stock, giving you and your customers a locally made top quality product. All 5 star over-covers are pre-made to the roller tube size.
  • 5 Star Roller Tubes Pre-Assembles Fixed Length Tube. This is nothing new but is so special giving you a fixed length roller tube that is totally pre-assembled making it a stronger, better roller tube not to mention installation is almost too quick and easy.
  • All Roller-Cover Connection Cords Australian Made. Once again nothing new here, but these are such good quality we know you won’t have a problem because we have been using these for over 30 years now.
  • Pre-Cut Measure and Remeasure. Constant pre-cut measure and remeasure of pool shells to make sure data is as accurate as possible. 

If you have any questions or feedback on any of these products improvements please get in touch with us directly or contact your Daisy Area Manager anytime. We’re here to help you.

Swim earlier, for longer and more often!

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If you’re a pool owner without a Daisy, why not get yourself one?

A Daisy pool cover will have you swimming earlier by warming and insulating your pool water.

Most Daisy owners find that they can start swimming at least a month earlier than their Daisy-less cousins without a pool cover. And that’s not to mention the extra hours of swimming each day.

Without a pool cover a lot of us can get a bit chilly when the sun goes down and the pool water loses a lot of temperature as well. By having a Daisy on your pool during the day, it warms up the water nicely so that removing it for a late night swim easily becomes a very enjoyable swimming experience.

A pool cover also reduces the water loss due to evaporation. No your pool does not have a hole in it; the sun and especially wind evaporation can tear water out of your pool at an alarming rate without it covered. With a Daisy in place there is next to no evaporation.

If you are still reading this and need another reason to buy a Daisy, then of course there are the chemicals. A Daisy will reduce the chemical loss and even help keep your pool a bit cleaner.

If you haven’t already, go to your local Daisy Expert and demand one of Australia’s favourite pool covers. Find an Expert will help you check out where your nearest Daisy retailer store is.

Springtime… here comes the sun!

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Six steps for getting pool ready this spring.

With the amazing spring time sunshine we’ve had lately, now is time we shake off our winter woollies and trade the indoors for the fresh, breathtakingly beautiful Aussie outdoors.

It’s also time to start getting your pool ready for swimming. Not all of us may want to pull the Daisy cover off and jump in just yet however one of these fine weekends, it’s worth checking your pool to see just what is going on.

The water may look clean, but let’s check it first. You have two options here; start testing and adjusting the water chemistry yourself, or just take a water sample down to your local pool shop for some expert advice.

Expert Tip: If you’re going to get advice, get it from one source as conflicting advice can be given when they don’t have the whole picture.

The cheapest and easiest way to maintain your pool is to keep your water chemistry in order year round. With all the rain over the winter, your pool water has been heavily diluted. Without a bather load or debris in the pool it may look crystal clear however it most probably has next to no chemicals in the water.

Make sure all your pool equipment is at the ready and no one has used the pool brush to sweep the driveway or the telescopic pole as a limbo bar. You want to make sure your telescopic pole, vacuum head and hose, skimmer head, brush and test kit are all in order and operational.

As soon as you, your family or visitors start swimming and the outside temperature rises, you may find your water chemical levels imbalance quite quickly.

Get pool ready, now.

Opening your pool in the lead up to summer should be a low stress, highly anticipated event for the entire family. Assuming you’ve done some winter preparation by covering the pool and protecting the pump, your pool’s opening day should proceed free of trouble.

What you’ll need

  • Leaf blower (or broom)
  • Water source and hose
  • pH pool test kit
  • Pool filter
  • Pool chemicals.

What you need to do: Six Easy Steps

These should get you and your pool ready for a whole summer of Marco Polo and diving for dollars.

  1. Remove Leaves and Winter Debris. You may encounter winter residual leaves, dirt, and general weather build-up on and around the pool. Before removing the cover, blow any leaves or debris off the pool cover and the surrounding deck or patio.
  2. Remove the Pool Cover. Once you remove the cover, take the time to clean it properly before storing. If you have the space, spread out the cover and spray it off with the highest pressure your hose allows.
  3. Check the Water Level. Check the skimmer water level. For the pump to function properly, the water needs to be in the middle of the skimmer opening for proper circulation. Add or remove water accordingly. While waiting for the pool to fill, check and test all handrails, ladders, diving boards, and slides for loose bolts or other potentially unsafe conditions.
  4. Clean and Prepare the Pump. Check to see that all equipment is in working condition. Check hoses, pumps, and filters according to the manufacturer’s guidelines. Start the circulation system and allow it to run for eight to 12 hours.
  5. Check the Chemical Levels. After the eight to 12-hour run time, check the pH level, total alkalinity, hardness of water due to calcium, chlorine and so on. Fill the test tube from your test kit with water retrieved from at least 400mm below the surface. Collect your sample away from the pump inlet. Add the test-specific amount of agent and cap tube and shake. Do not cover the tube with your finger. Oils introduced from your hand can compromise the results. Add chemicals in proper order to balance the water.
  6. Take Inventory of Supplies and Safety Measures. Check all support and safety items related to pool safety. Do you have a first aid kit fully stocked and within easy reach? Is your cleaning equipment in working order? Is the gate and latch secure to prevent accidental access or to secure the pool when you are away on holiday or business?

 

Remember if you need a hand, your local pool expert is there to help. They have the experience to check your pool and equipment to make sure it is fit to swim in. You may even find it cheaper and easier to get the experts in to check it all for you.

All the best with it!