Category: Daisy Retailers

Daisy Launches New Sand Filter Change Bags

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Because you asked for them!

Listening to the industry has always been a hallmark of how we work at Daisy. It helps us drive innovation and deliver to you market leading and relevant products to help you sell more!

 

The problem: The sand filter blues…

We all know the problem the service tech’s have when they scoop or pump out the sand from the filter…what do they do with it after?

Some empty the sand on a tarp, the floor, or paving to let the water drain and then use buckets to move the sand to their vehicles to dispose of it.

Messy, painful and … there has to be a better way!

 

The solution: Daisy innovation

Over the last few months, we have been asked by a few pool shops to come up with an idea to address this issue. We used our strong and porous WinterKleen material as a base product to come up with the perfect free standing bag capable of holding the wet sand that comes out of the sand filter after a media change.

After a few trials and modifications we have done it! We created a bag that can take the weight of sand and be porous enough to allow the water to drain through.

The testing was a resounding success with orders already coming in strong.

 

The technology behind the quality – what you need to know.

The sand bags are made from the WinterKleen material so they let the water drain out, and are super strong.

Using Teflon sewing thread, the same that we use for the WinterKleen covers, we have a tried and tested material to ensure that you won’t have any issues on the quality of  the stitching.

For easy transport and added strength, we have designed in two 25mm polypropylene webbing handles that are sewn completely under the bag to support the weight.

The new Daisy sand bags are strong enough to hold 10-15 kgs – more weight than you can safely carry so don’t over fill the bags and hurt yourself!

We’ve also given a lot of thought on the design of the bag. The sturdy design is engineered to allow the bag to sit up on its own and maintain its shape for easy filling.  By folding over the sides (1/3 to ½ of the way down), it makes it even easier to stand up.

 

To order:

The sand bags are available now for only $18.50 + GST each. Freight for each order is $19.00.

Ask your Daisy Area Manager for more information:

Converting Quotes to Sales

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Do you present quotes in person or by email or phone?

How do you get the sale after presenting the quote or even better when you’ve just measured up?

Let’s see how we can help to increase your strike rate…

An email won’t close the sale

Get personal! People like dealing with people and it’s harder for them to say no if you’re in front of them!

If you or your installer has already made the effort to measure up the pool, don’t email them the quote. It’s way too easy for an email to be overlooked or disregarded. If you are in front of your customer to present and explain the quote they are more likely to order from you, especially if you ask for it!

Get poolside with your customer and present your quotes in person.

You will get the best outcome by going over the proposal at their home, even if this is a second visit. Is it more effort? Of course it is…but not compared to burning hours of work quoting then losing jobs for some unknown reason.

Be professional and be prepared

The best way to close more sales when quoting a pool cover is to:

  1. make an appointment when your customer is home
  2. turn up on time
  3. ask what they trying to achieve with the pool cover and roller
  4. give them great advice and an informed solution
  5. and only then measure the pool.

Service is what it is all about, it’s not about price – it is value perception.

Once you have measured the pool and completed the simple calculation to get the price, write down on your quote form the recommended retail + roller + installation and ideally, then and there, present it to your customer.

Ask for the order

Believe it or not, actually asking for the order gets more conversions. Don’t just give them a quote.

If your customer has asked you into their backyard to quote, they want a pool cover. If you have done your job in offering the right solution, don’t leave them hanging by handing them a quote and saying something along the line of “let me know if you want to go ahead”.

Now you have all the information at hand, you can confidently ask for the order. Getting a sale is as easy as saying:

  1. Do you want me to arrange delivery only or would you like it installed?
  2. Shall I have it delivered to the shop or directly here?
  3. Do you want the 525 Blue or Titanium blue?

Then just proceed with writing out the order!

If nothing else – simply say “shall I arrange it for you now then?”

Checklist to close the sale

To close the sale and get the order when you have made the appointment you will need:

  • The customer to be at home
  • Quote form (yours or Daisy’s – see the last page of Yearbook)
  • Daisy Yearbook – it has all the information you need on hand
  • Daisy brochure – a great selling tool
  • Daisy sample swatch – nothing like being able to look & feel
  • 30m tape measure – handy!
  • Product knowledge – ask for Daisy training if you need it

Don’t assume your customer knows how to buy from you.

By helping them through the sales process, you are giving them what they want each step of the way; and you’re actually saving them time by getting the order when you’re there! Be confident in your product and service!

Ask your Daisy Area Manager for some sales training or more information:

Daisy’s High Social Standing

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Daisy has you covered 24/7 with a social influence on most major platforms. Connect with us on Facebook, Instagram, Pinterest, LinkedIn, Google Plus and even watch our ‘how-to’ videos on YouTube.

You too can leverage the power of social media to build greater awareness for your store and the products you sell. Here’s some handy tips:

  1. Choose the right social media platform that will resonate and be relevant to your customer. Facebook, Instagram and Pinterest are great for audiences sharing images of family fun or viewing and saving images of home design ideas.
  2. It’s all about content! Make sure you post relevant content that they are interested in. Mix it up with tips on pool maintenance and handy information on some of the products you sell. Add some promotional and sales incentives and get them to share these with their friends. You’ll soon find that you’ll start to grow your fan base.
  3. Keep it going. Make sure you keep your posts up on a regular basis. Try to strike that balance of keeping your brand top-of-mind whilst not being too annoying and blocking up their news feed. We find twice a week works for us.
  4. Risk management. You will need to ensure that you set your company page privacy settings to suit your business. Check out the age group, block obscenities and maybe allow nothing to go up on your wall unless you’ve approved it.
  5. If someone does post a comment or ask questions, treat them as it they’re actually talking to you personally. Answer them! Take negative comments offline by addressing their concerns by private messaging but do acknowledge this openly eg thank you for your concern. Feedback is important to us. We’ll be in touch soon by private message.
  6. Grow your base. Share our posts to create another great source of content for your own pages!

Hope this helps as a starting point.

Retailers the Real Winners in Daisy Challenge

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Derek Prince (MD of Daisy Pool Covers), November Daisy Challenge Winner Jess Turner from Jilliby, NSW and her dad John with her new UE MegaBoom speaker and $500 to spend on pool accessories at Splash’s Pools – Central Coast.

With the final #BestPhotoBomb Challenge draw coming up on 14th February, we asked our winning retailers how they engaged their customers and in turn became winners themselves.

Andrew Clubb (Store Manager of Splash’s Pools – Central Coast) says “the Daisy BestPhotoBomb Challenge was a great promotion to participate in this year. It created some excitement for our customers and it was excellent to see one of our customers take out the prize this year!”

He continued “Daisy contacted us to let us know that one of our customers was the November winner. We were obviously excited! Daisy then organised for the winner to be presented with their prize in our store and for photos to be taken. The photos were used to advertise not only the promotion, but our store too. They went up on the Daisy website and were placed all over Facebook for some great PR for our store.”

“The winner was overjoyed as they received a $500.00 in store credit as well as some other prizes. Excellent promotion.”

Our December winners, Anita and Clint Andrews from WA were also very excited with the win and very keen to use their $500 credit at Pool Logic, Malaga.

Anita Andrews Pool Logic Malaga
Derek Prince (MD of Daisy Pool Covers), Anita Andrews (accepting her UE MegaBoom speaker and $500 of pool supplies) and Pamela Shephard from Pool Logic, Malaga.

Pamela Shephard, Owner/Manager of Pool Logic Malaga said that the promotional material supplied by Daisy made it easy for her staff to tell customers about the competition when they came in for water testing.

Even though Pool Logic promoted the competition on their Facebook page, Pamela was quite surprised by the win – as they had not met this customer before. “It just goes to show that there is a bigger audience that we can reach to out there than the customers that we see instore. Social media can help those new customers find you!”

The Daisy #BestPhotobomb Challenge closes on 14th February, so make sure you SHARE THE ♥ with your customers and your social media and you too could be a winner!

Check out the entries so far at https://commercial.daisypoolcovers.com.au/bestphotobomb-entries.

Daisy Has You Covered Over Christmas

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Pre-Christmas delivery orders by Friday 16th December

Like Santa, Daisy dispatches to all corners of the country. With manufacturing facilities in Perth and Sydney, we have it covered on our end.

Less predictable are our busy Australian freight-elves! So depending where the order is being sent, as a general rule pre-Christmas deliveries should be ordered by Friday 16th December for dispatch by Tuesday 20th December.
Daisy will process and manufacture orders up to, during and after this timeframe so later orders received may well still be delivered before Christmas.

Normal delivery schedules should resume from 4th January 2017.

Christmas non closure…supporting you in your busiest times

Daisy will be closed for public holidays only. That means we will be open and available to help with information, training, orders, manufacture and dispatch over the period.

Catch up with your Daisy Area Manager talk about holiday period delivery and support in your area:

Local Area Managers

 

Keep in touch over Christmas through Facebook, Instagram and LinkedIn. We’ll do the same!

Daisy proves itself as Australian’s best for over 12 years

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A real life view from a client on the merits of a pool cover and Daisy was published in the Pool & Spa Review.

Gordon Halnan from North Shore of Sydney has had the same Daisy pool cover and roller since 2004. He shares his valuable experience of not only the benefits of a pool cover but the peace of mind in having a quality product that he could rely on for over 12 years.

“I could easily talk the leg off an iron pot – raving about the best pool decision I ever made – getting a Daisy pool cover!” said Gordon.

Gordon Halnan from North Shore of Sydney has had the same Daisy pool cover and roller since 2004. He shares his valuable experience of not only the benefits of a pool cover but the peace of mind in having a quality product that he could rely on for over 12 years.

“I could easily talk the leg off an iron pot – raving about the best pool decision I ever made – getting a Daisy pool cover!” said Gordon.

Evaporation was my reason

“Since November 2004 I have only put the hose into the pool once to top up the water level. Yes – once in 12 years – including the Sydney drought which was particularly bad from late 2006 to early 2008 (3 summers).”

Warmer water – unexpected benefit

“I threw out the roof top solar heating in 2006 – my gutters thank me for no more leaking salt water …”

What pool debris?

However, I’m not sure too many people can make this boast – my pool cleaner died last summer so my pool hadn’t seen a vacuum of any sort since before Easter. There were only two baskets of debris at the bottom of the pool – after six months! The pool cover did have a fair bit of rubbish on top – but it was no trouble to sweep off (and then scoop up) as I rolled up the blanket three weeks ago to get ready for summer.

Other benefits

I’m pretty sure I use less pool chemicals – sun kills chlorine and the need for pool stabiliser is also reduced because the blanket solves that problem.

Warranty

The last thing I will say is that I was very worried about spending money in 2004 and having to replace the blanket at some unknown point in the future. Given that my Daisy Pool Cover is 12 years old, I will happily tell anyone that Daisy’s guarantee is solid!”

The Daisy Guarantee

Daisy’s Managing Director, Derek Prince said “We constantly innovate with a focus on design and quality. Our products are manufactured for Australian conditions and it’s terrific to see a valued customer in Gordon getting exactly what he should be getting in a quality pool cover and roller.”

Gordon concludes, “Looking forward to another great summer of backyard swimming – brought to me by Daisy!”

This is a great testimonial that you can use to help you in the sale process. It was unsolicited and honest.

Read more testimonials, click to see the full Pool & Spa Review article.

November Best #PhotoBomb Challenge Winner Announced!

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A huge congratulations to Jess Turner from Jilliby, NSW for winning a cool UE Megaboom speaker and $500 to spend on pool accessories at her favourite pool shop Splash’s Pools – Central Coast.

Check out Jess’s winning entry and the other fabulous entries to make it into the final:

November Daisy #BestPhotobomb Challenge Winner

 

November Daisy #BestPhotoBomb Finalists

The December Challenge is now open, so get bombing!

Find out how to enter the December Daisy Pool Covers Best #Photobomb Challenge @ daisypoolcovers.com.au/bestphotobomb

The NEW 316ST Roller is sizzling this summer!

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Stylish stainless steel right on the mark!

Market feedback indicated that there was a need for a roller that complemented contemporary garden and pool settings. As Australia’s Favourite, we responded with the release of a brand shining new stainless steel roller that has already become a favourite in itself.

Designed to complement the modern pool setting, the new 316ST roller is a stylish choice to any backyard.

With pre-orders (taken from 1 November), and with supplies in stock, we have been busy filling orders Australia-wide – just in time for the Christmas rush! Don’t miss out – it’s a great Christmas gift idea and a reason to upsell.

For more information, download the brochure or check it out on the website. Catch up with your Daisy Area Manager to place orders for the new 316ST roller.

Local Area Managers

Installation Just Got Easier

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Daisy launches new scissors to give installers the edge!

Custom made for Daisy, the new scissors are well balanced, making handling the scissors easy for pool cover installation.

Sharp and solid, with a little care and maintenance the scissors will last for a very long time and provide a great return on investment by ensuring that cover cutting is clean and accurate.

The timing is perfect for your team to use all summer!

The Daisy Area Managers carry stock on them. If you are having install training ask them to show you how easy these are to use.

Stock available NOW! Visit us online or call to order – simply quote the Daisy part number #215.

Local Area Managers

 

The Daisy Challenge is on!

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Will your store be a winner?

Over the summer of 2016-17, Daisy has set the Challenge for the best Aussie bombie or photobomb! Don’t miss out on this fantastic opportunity this summer – stores the last two summers our winning not only had increased sales but great publicity… not to mention happy customers!

More about the Challenge

As well as a cool UE Megaboom speaker, the monthly Daisy #bestphotobomb Challenge Winners receive $500 from Daisy to spend in their local store.

To enter, participants hashtag their best Aussie photobomb or bombie photo or video with #bestphotobomb, upload onto the Daisy Pool Covers Facebook page and/or Instagram,  and get lots of ‘likes’ to be in the running to win one of three trendy UE Megaboom waterproof speakers and $500 worth of pool maintenance and supplies from their local Daisy Expert! That could be you!

As with previous years, Daisy will pay for these amazing Megabooms, and for the $500 each month to be spent in your store. You will get all the publicity and business if they choose your store! Visit the Daisy website for the official rules and more information.

By now, you should have received your point of sale material – tent cards to put on your counters and pocket cards to hand to your customers. It’s a whole lot of summer fun and it’s a great way to engage with your customers.

If you haven’t received your tent and pocket cards, contact your Daisy Area Manager:

VISIT US and SHARE our posts on your Facebook page. We’ll do the same!